Shipping

Processing & Dispatch

All orders are carefully packed and dispatched within 1–2 business days after being placed.
Orders are dispatched Monday to Friday, excluding public holidays.

Shipping Destinations

We currently ship to Australia, New Zealand, the United States, Canada, and the United Kingdom.

Delivery Timeframes

Once dispatched, delivery typically takes 5–12 business days, depending on your location and local courier networks.
Delivery times may vary for rural or remote areas.

Christmas & Holiday Period

Please note that during the Christmas and holiday season, delivery times may be delayed due to increased demand and courier congestion.
Christmas delivery is not guaranteed.

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

Shipping Enquiries

For any shipping-related questions or further information, please contact us at
muddpupsshop@gmail.com